Shipping & Order Help

Drums, totes and freight quotes

55-gallon drums, totes and large grease kegs/drums require a freight quote and are excluded from the standard free-shipping offer. Select your package to see its product price, then contact us for a freight quote. Include product number, grade, quantity, delivery ZIP code, residential or business address, and forklift/loading dock or liftgate needs. Freight-quote packages cannot be purchased directly through checkout.

Please contact us to confirm shipping for five-gallon pails and other bulk containers.

Free shipping on eligible orders over $300

Stock up on oil and lubricants with free standard shipping to the lower 48 states.

Shipping costs

Each delivery address is a separate order. The $300 threshold is evaluated per order, not across multiple addresses.

Eligible non-freight orders over $300 qualify for free standard shipping within the contiguous United States. The qualifying product subtotal is calculated after discounts and before tax.

Eligible non-freight orders of $300 or less have a flat $75 standard shipping charge to the lower 48 states. USA Motor Oil covers any additional standard shipping cost.

Fast order processing

In-stock orders may ship as soon as the next business day. Dispatch timing depends on product availability and order processing. This refers to when your order leaves the shipping facility—not next-day delivery. Transit times vary by destination and shipping service.

Need it sooner?

For expedited shipping options, availability and pricing, please contact us before placing your order.

Email sales@usamotoroil.com. Expedited shipping is quoted separately and is not included in the free standard shipping offer.

Alaska and Hawaii

Please contact us before ordering to confirm shipping availability and request a quote. Free shipping applies only to the lower 48 states.

Tracking and order help

For tracking or shipment updates, contact us with your order number. If you need to correct a delivery address, contact us as soon as possible so we can check whether the shipment can still be updated.

Damaged or incorrect items

Keep the packaging and send your order number, a description of the issue and clear photos of the package and product to sales@usamotoroil.com.

Cancellations and returns

Contact us with your order number before sending anything back. We will confirm the next steps for your order.